Privacy Policy

Last updated: 17 September 2024

1. Introduction

TechSignals.ai ("we," "us," or "our") is a trading name of Jamr Technologies LTD, a company registered in the United Kingdom. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services ("Services").

By accessing or using our Servics, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our.

2. Legal Compliance

We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

3. Information We Collect

a. Personal Information

We may collect the following types of personal information:

• Contact Details: Name, email address, phone number, postal address.
• Account Information: Username, password, preferences, and settings.
• Transaction Data: Payment information, transaction history, order details.
• Usage Data: Interaction with our Services, including pages visited, features used, and links clicked.
• User-Uploaded Images: We collect images uploaded by users for securities analysis. Ensure these images are clear and relevant to the intended analysis.
• Technical Analysis Data: The data derived from your images are stored to enhance our services, tailor future offerings, and understand user interactions.
• Device Information: IP address, browser type, operating system, device identifiers.
• Location Data: Geographical location based on IP address or GPS data.

b. Collection Methods

• Directly from You: When you register an account, subscribe to a service, fill out forms, or contact us.
• Automatically: Through cookies, web beacons, and similar technologies when you use our Services.
• Third Parties: From service providers, advertising partners, analytics providers, or public databases.

4. How We Use Your Information

We may use your personal data for the following purposes:

• Product and Service Improvements: To analyse user behavior, preferences, and feedback to enhance functionality, develop new features, and make informed business decisions. These improvements are determined solely by TechSignals.ai.
• Service Delivery: To provide, maintain, and improve our Services, including troubleshooting, data analysis, and testing.
• Personalisation: To tailor content, recommendations, and advertisements to your interests.
• Communication: To send administrative information, updates, security alerts, and support messages.
• Marketing: To send promotional materials, newsletters, and information about new services or features, with your consent where required.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Fraud Prevention: To detect, prevent, and address fraud, unauthorized activities, or other harmful or illegal activities.

5. Legal Basis for Processing Personal Data (For GDPR Compliance)

We process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific purposes.
• Contractual Necessity: To perform a contract with you or to take steps at your request prior to entering into a contract.
• Legitimate Interests: For our legitimate business interests, such as improving and personalizing our Services, provided that these are not overridden by your rights.
• Legal Obligations: To comply with legal and regulatory requirements.

6. Disclosure of Your Information

a. Third-Party Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

• Payment Processors: To process transactions securely.
• Data Analytics Providers: To analyse usage data and improve our Services (e.g., Google Analytics).
• Marketing and Advertising Partners: To deliver personalized advertisements and marketing communications.
• Customer Support Services: To provide customer support and communicate with you.

b. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the successor entity.

c. Legal Obligations

We may disclose your information to:

• Comply with Legal Processes: Such as court orders, subpoenas, or other legal requirements.
• Protect Rights and Safety: To enforce our Terms of Service, protect our operations, rights, privacy, safety, or property, and that of our users or others.

d. With Your Consent

We may disclose your personal information for other purposes with your explicit consent.

7. Cookies and Tracking Technologies

a. Types of Cookies Used

• Essential Cookies: Necessary for the functioning of our Services (e.g., authentication).
• Performance Cookies: Collect information about how you use our Services to improve performance.
• Functional Cookies: Remember your preferences and settings to enhance your experience.
• Targeting/Advertising Cookies: Deliver relevant advertisements based on your interests.

b. Purpose of Cookies

• Authentication: To recognize you when you sign in and keep your session active.
• Analytics: To understand and improve how users interact with our Services.
• Marketing: To deliver personalized advertisements and measure their effectiveness.

c. Managing Cookies

You can manage cookies through your browser settings. You may also opt-out of certain cookies by adjusting your preferences in our cookie consent manager. However, disabling cookies may affect the functionality and features of our Services.

8. User Rights and Choices

a. Access and Correction

You have the right to access the personal data we hold about you and to request corrections of any inaccuracies. You can do this through your account settings or by contacting us at contact@jamr.ai.

b. Deletion (Right to be Forgotten)

You may request the deletion of your personal data by contacting us. We will comply unless we are legally required or have legitimate grounds to retain certain data.

c. Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit those data to another controller.

d. Objection and Restriction

You may object to or restrict the processing of your personal data in certain circumstances. Please contact us to exercise these rights.

e. Opt-Out of Marketing Communications

• Emails: You can opt-out by clicking the "unsubscribe" link in promotional emails or by adjusting your preferences in your account settings.
• Cookies and Advertising: You can opt-out of targeted advertising by adjusting your cookie settings or visiting opt-out pages provided by the Digital Advertising Alliance or Network Advertising Initiative.

f. Withdrawal of Consent

If we process your personal data based on your consent, you have the right to withdraw that consent at any time.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including:

• Encryption: Data encryption in transit (e.g., SSL/TLS) and at rest where applicable.
• Secure Servers: Hosting on servers with robust security protocols.
• Access Controls: Restricting access to personal data to authorized personnel only.
• Regular Audits: Conducting security assessments and vulnerability testing.

User Responsibilities: You are responsible for keeping your account credentials secure and for notifying us immediately of any unauthorized use of your account.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Criteria for Retention:
  • Duration of your account activity.
  • Legal obligations to retain data.
  • Resolution of disputes.
  • Enforcement of our agreements.

11. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your jurisdiction, including countries that may not offer the same level of data protection.

a. Transfer Mechanisms

We use appropriate safeguards to protect your data during international transfers, such as:

• Standard Contractual Clauses: Approved by the European Commission.
• Binding Corporate Rules: Where applicable.
• Privacy Shield Frameworks: For transfers to the United States (noting current legal status).

12. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have collected data from a child without parental consent, please contact us at contact@jamr.ai, and we will take steps to delete such information.

13. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

a. Notification of Changes

• Significant Changes: We will notify you of significant changes via email or through prominent notices on our website and/or through the channel you access our services.
• Effective Date: Changes are effective when posted unless otherwise specified.

b. Your Continued Use

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

16. Governing Law

UK-Based Governance: This Privacy Policy is governed by the laws of the United Kingdom, with respect to its conflict of law provisions.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@jamr.ai

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

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